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Cooperative Extension Service

Cooperative Extension Service

Agricultural Experiment Station


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Information Technology

The Department of Information Technology is dedicated to supporting you as you use technology to manage Extension information. Please help us improve our service to you by completing the following survey.

1. I would rate my overall experience dealing with Information Technology as:






2. When I phone Information Technology with questions, they are answered in a timely manner.






3. When I e-mail Information Technology with questions, they are answered in a timely manner.






4. If I am unsure of where to find information, the Information Technology website (http://www.uaex.edu/depts/infotech/default.asp) is helpful.






5. I refer to the Information Technology website:






6. I receive courteous, friendly service when I call Information Technology.






7. When Information Technology changes something that affects my job, I receive adequate information/training regarding the change.






8. The information I receive now is better than it was a few years ago.






9. The service I receive now is better than it was a few years ago.






10. Please rate the service you receive in the following areas:
Excellent Good Average Fair Poor
Network/New Accounts/Passwords
Submitting Information for Posting to the Web
Web Applications (AIMS, In-Service, Directory)
Microsoft Office Products
GroupWise
CD Duplications
Banner
Windows
Other (please specify below)

11. Please specify the other area rated above:

(Responses to items below will scroll to allow you to enter more text.)

12. List three areas in which you receive outstanding service:

13. List three areas in which you would like to see improvements made:

14. Please provide any additional comments or suggestions below. Pats on the back are welcome and appreciated!

15. Please provide the following information so we can use your comments to improve our service to you:

Thank you for completing our survey. We appreciate your efforts to learn the many new applications that come your way.

Sam Boyster,
Director of Information Technology



© 2006
University of Arkansas
Division of Agriculture
All rights reserved.
Last Date Modified 05/16/2013
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University of Arkansas • Division of Agriculture
Cooperative Extension Service
2301 South University Avenue
Little Rock, Arkansas 72204 • USA
Phone (501) 671-2000 • Fax (501) 671-2209

 

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